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Registry Trust Turns 35

What a week it’s been here at Registry Trust!

Monday saw the much anticipated launch of the new Registry Trust brand.

Our staff have been working hard behind the scenes over the last month to make sure we were ready to unveil our new brand and logo. All of their hard work was rewarded as we saw a smooth re-brand at the start of the week.

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Brand Launch

This brand launch was really important to us. Although we felt that it was time to modernise, we also wanted to make sure that we held onto the values that make us such a great company.

We’re really proud of the values we hold here at Registry Trust, although we sometimes felt that those values could have been communicated in a clearer way.

Because of this, over the last few months we’ve been working on brand guidelines, so that our staff and the organisations we work with are clear about what Registry Trust is about and what message we want to convey.

Registry Trust Values

Consistency was key; we wanted to ensure that no matter the audience, our voice and our message would be the same.

As part of this, we’ve been looking at our communications with a focus on making our messages clear and simple.

Financial education is an important topic and great work is currently being done by organisations like the Money and Pensions Service (MAPS) to improve financial literacy.

We understand that the process can be complicated and our aim over the next year is to continue simplifying our messages and processes wherever we can.

We’ve made a great start already, but we know there is more to be done.

We listen to and appreciate all the feedback we receive from our customers and friends, and that feedback is essential in improving the way we talk about judgments.

When we launched our new corporate website at the end of January, we thought it was important to include a section where we could break down the judgment process for each jurisdiction.

We have seen worrying trends in the levels of satisfactions across all jurisdictions and we think that this is largely due to a lack of information around the process.

Our Learn pages aim to help with this.

Registry Trust Birthday

On Wednesday we celebrated our 35th Birthday.

It’s been 35 years since Registry Trust was first established by a group of like-minded individuals, who believed in the public good of a public register.

We began by operating the Public Register of England & Wales on behalf of the Ministry of Justice and have grown to encompass all the jurisdictions within the UK and Ireland.

We’ve also expanded our products and activities, utilising our experience as data handlers to provide services and guidance for other organisations.

Our staff celebrated our birthday with lots of cake and a presentation of our best moments throughout the years.

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Many of our staff have been with us for over 20 years, and our photo presentation was a great chance to highlight and show appreciation for all of our staff.

We look forward to spending another 35 years working towards providing Public Data for the Public Good.

For more information on the process for satisfying a judgment in England & Wales see here.

You can also read through our guides on Scotland, Northern Ireland, Republic of Ireland, Jersey and Isle of Man.

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