Cookies disclaimer

I agree Our site saves small pieces of text information (cookies) on your device in order to deliver better content and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device.

The model for debt advice funding is currently in the spotlight due to news of financial problems and redundancies at StepChange Debt Charity. It seems that the predicted ‘tsunami’ of demand for debt advice as a result of Covid-19 is yet to fully emerge due to the forbearance that has been offered to limit the financial impact thus far.

The debate about how debt advice should be mapped and funded across the UK is not a new one. The ‘fair share’ scheme has seen the credit and collections sector make significant financial contributions but with arguments that there is little transparency as to where this money is going.

As a data-driven organisation, we believe that the more information available, the better that debt advice services can be planned, funded, and delivered. We maintain the Register of Judgments, Orders and Fines for the UK & Ireland and have ‘live’ stats which provide key indicators on indebtedness. This data not only tells us where financial difficulty has resulted in enforcement (which is usually only used as a last resort) but also gives us a potential view on the future. We know that once a debt reaches County Court Judgment (CCJ) stage, if it is not swiftly cancelled or satisfied, it can lead to a spiral of further problems as a result of hampering access to affordable credit.

This data can be analysed at a regional level, giving an in-depth insight into where problems are most likely to emerge and where support and advice intervention is most needed. We can even provide defendant details from specific locations to organisations who are looking to offer targeted support to those in financial difficulty at time when they need it most.

It remains to be seen exactly how much demand for debt advice will increase as the full extent of the economic impact of the pandemic hits, but our data can provide ‘early warning signs’ which could make funding and delivery of much more targeted, cost effective support possible.

We’re keen to work in partnership with the money and debt advice and wider credit, collections, and enforcement sectors to help paint a clearer picture of what support is needed and where. Please contact us on to discuss.

If you want to keep up to date with our latest blog posts, you can click here to subscribe to our monthly updates and/or follow us on Twitter and LinkedIn. You can also follow our public website TrustOnline on Facebook and LinkedIn for regular useful updates about CCJs, credit scores and more.