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Operations Assistant

Closing Date: Dec. 17, 2021

Registry Trust are currently looking to recruit a full time, permanent new team member to join the Operations department this Autumn.

We are a small, diverse, not for profit organisation with an office in central London, trialling a hybrid working model.

The role involves:

- Providing support by phone, email or letter to users of Registry Trust’s services, including providing a helpdesk for members of the public with queries about judgments or the operation of the Registers.

- Efficient processing and verification of judgment data to enable accurate and timely updates to the Registers and to purchasers of the data files

- Reviewing and process documentary evidence for the amending or removing of judgments for the jurisdictions outside of England and Wales.

We’re looking for a self-motivated, punctual and reliable person who is keen to develop own professional skills, able to use your own initiative to solve problems and capable of building and maintaining strong working relationships with colleagues as well as possessing the following:

- Ability to manage own workload and balance multiple priorities at any one time

- Ability to work at pace, to achieve stretch goals and meet tight timescales

- Effective communication skills – both written and oral

- Ability to deliver outstanding customer service to a diverse range of service users

- Strong attention to detail

- Awareness of the importance of Data Protection and related areas of compliance

- Computer literate with a working knowledge of Office 365 products

Experience working in a customer-focused environment with direct customer contact, and/or working within a data processing team handling large volumes of data would be desirable.