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Our Guide to Insurance Cancellations

We cannot make any changes to the Register by removing a judgment or marking it as satisfied unless instructed to do so by the relevant county court.

However, due to an agreement between ourselves and the credit reference agencies, if a judgment relates to an insurance claim, and was issued against an insured party rather than an insurer, we can instruct the credit reference agencies to remove it from your file.

Insurance Cancellation for an Individual

If a county court judgment relates to an insurance claim against an individual, we will notify the credit reference agencies to remove the judgment data from their files, if we receive an original signed letter from the insurers or insurer’s solicitors.

The original signed letter on headed paper by post from the insurers must contain the following information:-

  1. The judgment relates to an insurance claim
  2. The defendant’s name
  3. County Court name
  4. Case Number
  5. Date of judgment
  6. Amount of judgment

We can only process an Insurance Cancellation if we are in receipt of an original signed letter on headed paper received by post addressed to:

Registry Trust Ltd
Insurance Cancellation Request
3rd Floor
12 Carthusian Street
London
EC1M 6EB

Or by email to info@registry-trust.org.uk


All correspondence received is dealt with in date order and you will receive a response within 10 working days.

The record will remain on the public Register, until it is set-aside/cancelled by the relevant court.

Insurance Cancellation for a Limited Company

We cannot issue an Insurance Cancellation for a Limited Company.